Frequently Asked Questions
(Click on a question to expand or collapse the answer.) - Expand All | Collapse All
> What is fileai.com?
> Why am I getting a security warning about an application or applet?
> How much does it cost?
> What do I need to use fileai.com?
> How does fileai.com work?
> How long do I have to wait before someone can receive my files?
> Can I send files to more than one person at once?
> What does "BitTorrent-Style Transfers" mean?
> Drag-and-drop isn't working for me. What can I do?
> Why didn't my transfer work?
> What is a Transfer ID?
> How do I send files to someone?
> How do I receive files from someone?
> Can incomplete transfers be resumed?
> Do I have to download and install a program on my computer?
> Are my files uploaded to a server?
> Are my files secure?
> Why are my downloads so slow?